Responsible Gaming
Last updated: 12 January 2026
This Responsible Gaming page applies to runtrail.co.za and is provided in collaboration with the Lemon brand. Our message is clear: gambling should be entertainment, not pressure. We encourage you to stay in control of your spending and your time, and to ensure gaming never harms your finances, wellbeing, work, studies, or relationships.
1. Lemon’s promise of safer play
Lemon and runtrail.co.za support a responsible, fair experience for adult players. We promote transparent information, mindful decision-making, and practical steps that help prevent harmful behaviour. Responsible gaming means choosing to play freely, understanding the risks, and keeping stakes within limits you can comfortably afford.
2. Keep gambling as fun, not a financial solution
Sports betting and casino-style games are based on chance and uncertainty. No strategy can guarantee results, and gambling should never be viewed as a way to make steady income. A helpful approach is to decide your entertainment budget before you play and stick to it.
- Only gamble with money you can afford to lose.
- Keep gambling spend separate from essentials like rent, groceries, transport, and bills.
- Avoid chasing losses by raising stakes to recover money quickly.
- Pause play if you feel stressed, angry, tired, or under the influence of alcohol or substances.
3. Practical control tools: limits and time-outs
Planning ahead is one of the best ways to stay balanced. Depending on what is available, you may be able to use tools such as deposit limits, spending caps, session reminders, voluntary time-outs, or longer self-exclusion options.
Small habits also help, like taking regular breaks, setting a timer, and keeping track of what you spend over time.
4. When to step back: early warning signs
Gambling harm can develop slowly, so it helps to notice changes early. Consider taking a break and reassessing if gambling begins to affect your mood, your routine, or your finances.
Warning signs can include spending more than intended, needing bigger stakes for the same thrill, losing track of time while playing, hiding gambling activity, feeling restless when you cannot play, or using borrowed money to continue.
If any of these feel familiar, stopping for a while is a strong first step. Talking to someone you trust or reaching out to a support service can help you regain control.
5. Protecting minors (18+ only)
Gambling on runtrail.co.za is strictly for adults aged 18+. Protecting minors is a priority for Lemon and our platform. If you share devices, keep your login details private, use strong passwords, enable parental controls where possible, and secure payment methods.
6. Support options in South Africa
If gambling no longer feels enjoyable, support is available and you do not need to face it alone. Help can start with a trusted friend or family member, a counsellor, or a specialist organisation.
In South Africa, the South African Responsible Gambling Foundation (SARGF) can provide confidential guidance and support. If you feel at risk of self-harm or are in immediate danger, contact local emergency services right away.
7. Contact us
If you have questions about responsible gaming or would like help finding support resources, please contact our team.
Support email: [email protected]
Website: runtrail.co.za
Lemon and runtrail.co.za encourage you to keep gaming enjoyable, measured, and under your control.