Privacy Policy
Effective date: 12 January 2026
This Privacy Policy explains how runtrail.co.za, in cooperation with the Lemon brand (“we”, “us”, “our”), collects, uses, and protects personal information. By accessing or using this website, you confirm that you have read and understood this policy and agree to the processing of your information as described below.
1. Personal information we collect
The type of personal information we process depends on how you interact with runtrail.co.za. Information may be provided directly by you or collected automatically through technical means.
- Contact details you voluntarily submit, such as an email address.
- Information related to your preferences or interactions with content associated with the Lemon brand.
- Technical data including IP address, browser type, device information, operating system, and data collected via cookies or similar technologies.
2. Purposes for using personal information
We process personal information only for lawful, specific, and clearly defined purposes related to operating and improving the website.
- Ensuring the proper functioning and technical management of the website.
- Improving user experience and optimising website content.
- Responding to enquiries, messages, or support requests.
- Analysing website usage and traffic for statistical and performance purposes.
- Complying with applicable legal and regulatory requirements in South Africa.
3. Sharing information with third parties
We do not sell, rent, or trade personal information for commercial purposes. Personal information may only be shared where it is technically necessary or legally required.
This may include sharing data with hosting providers, IT service partners, analytics providers, or public authorities. All such parties are required to process personal information securely, confidentially, and in accordance with applicable laws.
4. Cookies and similar technologies
runtrail.co.za may use cookies and similar technologies to ensure proper website functionality, analyse traffic, and improve content relevance.
You can control or disable cookies through your browser settings. Please note that limiting cookies may affect certain website features or overall performance.
5. Data security measures
We apply reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse, or alteration.
Although we take data protection seriously, no online system can be guaranteed to be completely secure.
6. Data retention
Personal information is retained only for as long as necessary to achieve the purposes for which it was collected or to meet legal obligations. Once no longer required, information is securely deleted or anonymised.
7. Your data protection rights
You have rights regarding the processing of your personal information, subject to applicable legal conditions.
- The right to request access to your personal information.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of personal information where legally permitted.
- The right to request restriction of certain processing activities.
- The right to object to processing based on legitimate interests.
- The right to withdraw consent where processing is based on consent.
8. External website links
runtrail.co.za may contain links to third-party websites or partner platforms. We do not control these websites and are not responsible for their content or privacy practices.
We recommend reviewing the privacy policies of any external websites you choose to visit.
9. Updates to this Privacy Policy
This Privacy Policy may be updated from time to time due to legal, technical, or operational changes. The latest version will always be published on this page together with the updated effective date.
10. Contact information
If you have any questions about this Privacy Policy or wish to exercise your rights regarding personal information, you may contact us using the details below.
Email: [email protected]
Website: runtrail.co.za
Lemon and runtrail.co.za are committed to handling personal information responsibly and in accordance with applicable data protection laws.